{"id":50,"date":"2023-05-29T16:52:04","date_gmt":"2023-05-29T23:52:04","guid":{"rendered":"https:\/\/www.ficanex.ca\/?page_id=50"},"modified":"2023-11-27T16:18:19","modified_gmt":"2023-11-27T23:18:19","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.ficanex.ca\/fr\/contact-us\/","title":{"rendered":"Communiquez avec nous"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jdei-ee789f359d56439f760467943b90ad5b\">\n.avia-section.av-1jdei-ee789f359d56439f760467943b90ad5b{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.ficanex.ca\/wp-content\/uploads\/2023\/06\/Across_all_banner.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1jdei-ee789f359d56439f760467943b90ad5b main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  inner-banner avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-50'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-yvqy-04189071e5030cd3629c169392810850 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-liizlaqh-90914fb1dc97b533eb8d1882523df142'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Communiquez avec Ficanex<\/h1>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-1w3fe-cf1cb2fca8022f108751ec139a2b8c6d main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  contact-info avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-50'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5f3m-eceebb8cf87563ffd3cac25ac2191e13 av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-rwcy-a6c1742933b5f988bac9876390d141e9'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Groupe Ficanex<\/h2>\n<p><strong>FICANEX Services Limited Partnership<\/strong><br \/>\nC3-1011 Upper Middle Rd.<br \/>\nUnit 1224<br \/>\nOakville ON L6H 5Z9 Canada<br \/>\nT\u00e9l\u00e9phone: 1-888-581-2867<\/p>\n<h5>Si vous voulez d\u2019autres renseignements sur nos produits et services, veuillez \u00e9crire \u00e0<\/h5>\n<p><a href=\"mailto:marketingandsales@ficanex.ca\">marketingandsales@ficanex.ca<\/a><\/p>\n<h5>Si vous \u00eates une institution financi\u00e8re participante et vous avez besoin de soutien, veuillez communiquer avec<\/h5>\n<p><a href=\"mailto:support@ficanex.ca\">support@ficanex.ca<\/a><\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-liizkns2-182e5f0af4b648f2a545163b3dd8297e'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Proc\u00e9dure pour les reclamations<\/h2>\n<p>Le r\u00e9seau Ficanex s\u2018est engag\u00e9 \u00e0 soutenir toutes les caisses populaires et les banques participantes au r\u00e9seau EXCHANGE en leur offrant un service \u00e0 la client\u00e8le hors pair. Toute pr\u00e9occupation ou r\u00e9clamation seront adress\u00e9es d\u00e8s leur r\u00e9ception. En fonction de la nature de la r\u00e9clamation et de son impact, le Fournisseur de Commutation Centrale du R\u00e9seau Canadien Exchange et\/ou tout autre Fournisseur de Commutation Certifi\u00e9 seront engag\u00e9s par FICANEX afin d\u2019assurer que tous les \u00e9l\u00e9ments soulevant une inqui\u00e9tude sont rapidement examin\u00e9s et r\u00e9solus lorsque n\u00e9cessaire.<\/p>\n<p>Pour toute plainte ou pr\u00e9occupation, veuillez communiquer avec notre personnel de soutien \u00e0 l\u2019adresse\u00a0<a href=\"mailto:support@ficanex.ca\">support@ficanex.ca<\/a>. Si le probl\u00e8me n\u2019est pas r\u00e9solu \u00e0 votre satisfaction, veuillez demander l\u2019intervention du directeur d\u2019exploitation.<\/p>\n<\/div><\/section><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us - Ficanex<\/title>\n<meta name=\"description\" content=\"Contact Ficanex with any questions, inquiries or complaints by phone or email. All contact info is found on this page.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ficanex.ca\/fr\/contact-us\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ficanex.ca\/contact-us\/\",\"url\":\"https:\/\/www.ficanex.ca\/contact-us\/\",\"name\":\"Contact Us - Ficanex\",\"isPartOf\":{\"@id\":\"https:\/\/www.ficanex.ca\/#website\"},\"datePublished\":\"2023-05-29T23:52:04+00:00\",\"dateModified\":\"2023-11-27T23:18:19+00:00\",\"description\":\"Contact Ficanex with any questions, inquiries or complaints by phone or email. 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