{"id":287,"date":"2013-04-06T09:08:20","date_gmt":"2013-04-06T16:08:20","guid":{"rendered":"https:\/\/www.ficanex.ca\/?p=287"},"modified":"2023-11-27T16:05:42","modified_gmt":"2023-11-27T23:05:42","slug":"april-2013","status":"publish","type":"post","link":"https:\/\/www.ficanex.ca\/fr\/blog\/2013\/04\/06\/april-2013\/","title":{"rendered":"April 2013"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-fe7296e154be58d9a6d68385b932d5bc\">\n.avia-section.av-av_section-fe7296e154be58d9a6d68385b932d5bc{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.ficanex.ca\/wp-content\/uploads\/2023\/06\/Across_all_banner.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-fe7296e154be58d9a6d68385b932d5bc main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  inner-banner inner-blog-banner avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-287'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-7714eba142aeda1f8b5272a3c372b279 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-av_textblock-7a1af7d8f9790576b1769c0a9f0449ed'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Bulletins d\u2019information des membres<\/h1>\n<div class=\"newsletter-wrapper\"> <select name=\"newsletter_post\"><option value=\"\">S\u00e9lectionnez le num\u00e9ro pr\u00e9c\u00e9dent<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2019\/02\/02\/february-2019\/\">F\u00e9vrier 2019<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2017\/08\/01\/august-2017\/\">Ao\u00fbt 2017<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2017\/03\/01\/march-2017\/\">Mars 2017<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2016\/07\/01\/july-2016\/\">Juillet 2016<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2016\/04\/05\/april-2016\/\">Avril 2016<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2015\/12\/01\/december-2015\/\">D\u00e9cembre 2015<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2015\/07\/01\/july-2015\/\">Juillet 2015<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2015\/04\/01\/april-2015-2\/\">April 2015<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2014\/12\/01\/april-2015\/\">December 2014<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2014\/07\/01\/december\/\">July 2014<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2014\/04\/01\/april-2014\/\">April 2014<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2013\/12\/01\/december-2013\/\">December 2013<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2013\/08\/01\/august-2013\/\">August 2013<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2013\/04\/06\/april-2013\/\">April 2013<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2012\/12\/01\/december-2012\/\">December 2012<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2012\/07\/01\/july-2012\/\">July 2012<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2012\/04\/01\/april-2012\/\">April 2012<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2011\/12\/01\/december-2011\/\">December 2011<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2011\/08\/01\/august-2011\/\">August 2011<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2011\/04\/01\/april-2011\/\">April 2011<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2011\/01\/06\/january-2011\/\">January 2011<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2010\/09\/06\/september-2010\/\">September 2010<\/option><option value=\"https:\/\/www.ficanex.ca\/fr\/blog\/2010\/06\/06\/june-2010\/\">June 2010<\/option><\/select> <\/div>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-av_section-5bf304c9d056f48815cce330848c611c main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  blog-banner avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-287'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-7714eba142aeda1f8b5272a3c372b279 av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-likh4ux7-43ce2bf1d18e5134bf246008c132d133'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Current Issue: April 2013<\/h2>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-likh5mew-7355104d02b13777214b9a29ef2d2a6f-wrap avia-button-center  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last  white-btn'><a href='https:\/\/www.ficanex.ca\/wp-content\/uploads\/2023\/06\/ficanex-newsletter-april-2013.pdf'  class='avia-button av-likh5mew-7355104d02b13777214b9a29ef2d2a6f av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"VIEW AS PDF\"><span class='avia_iconbox_title' >VIEW AS PDF<\/span><\/a><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-av_section-f716ba51e7bf82947c918c6ed882cb73 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-287'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-7714eba142aeda1f8b5272a3c372b279 av_one_full  avia-builder-el-8  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-likh66tv-7cc5583564d013cd6b1bdcc599019fed'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>SURVEY SAYS\u2026<\/h3>\n<p>The results of our annual member survey are now in and as such we want to share some of the results with you. We are very pleased to report that\u00a0<strong>97%<\/strong>\u00a0of respondents are moderately or very satisfied with the service they receive from<strong>\u00a0THE EXCHANGE\u00ae<\/strong>\u00a0Network, with the\u00a0majority of respondents being very satisfied. The most chosen\u00a0words to describe the network were \u201cdependable\u201d and \u201cgood value\u201d.<\/p>\n<p>The most favourable ways for us to communicate with you was through this newsletter and also through personalized email and 100% of respondents said the frequency of communication you receive from us is just right. 95% feel that the information and communication you receive is relevant to your Financial Institution. Most pressing on your minds is the continued expansion of the network, new network services and options, and innovation. Lastly, but most importantly,\u00a0<strong>100%\u00a0<\/strong>of you think\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0network is deserving of your future loyalty.<\/p>\n<p>We wish to thank everyone who took the time to complete our annual survey and once again we are delighted with the results. As we did last year, for every completed survey we donated $25.00 to Breakfast for Learning. This year we are pleased to send a cheque for $950.00 in support of this organization whose mission is to help Canadian children realize their full potential by ensuring they go to school well nourished and ready to learn.<\/p>\n<hr \/>\n<h3>2013 BOARD OF DIRECTORS<\/h3>\n<p>The recommendation process for 2013 Board members concluded in early April with the three incumbents,<strong>\u00a0Rick Kelln<\/strong>,\u00a0<strong>Darrell Jaggers<\/strong>\u00a0and\u00a0<strong>Denis Laframboise<\/strong>\u00a0all returning for new three year terms. This year we had a record number of individuals who let their names stand for the three available positions on Ficanex\u2019s Board of Directors. It is terrific to see such interest and we certainly hope that we will see similar interest in future years. The three returning directors join Jeremy Trigg, Eric Paquet, Fred Cook (Chair) and Chris Goodman (Vice-Chair) to round out the Board.<\/p>\n<hr \/>\n<h3>HAPPY ANNIVERSARY TO THE EXCHANGE\u00ae NETWORK!<\/h3>\n<p>2013 marks the\u00a0<strong>30th Anniversary<\/strong>\u00a0for\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0Network and, as they say, time flies when you\u2019re having fun! And what changes we\u2019ve seen since\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0network was implemented back in 1983. We are extremely proud of this milestone and are showcasing our 30 year logo everywhere!<\/p>\n<p>In recognition of our 30th anniversary we have made some of our own changes. You may have noticed our new URL \u2013\u00a0<a href=\"http:\/\/theexchangenetwork.ca\/\"><strong>www.TheExchangeNetwork.ca<\/strong><\/a>. Our e-mail addresses have changed to match:<\/p>\n<p>Linda Matheson\u00a0<strong><a href=\"mailto:lmatheson@TheExchangeNetwork.ca\">lmatheson@TheExchangeNetwork.ca<\/a><\/strong><br \/>\nMichael Barr\u00a0<strong><a href=\"mailto:mbarr@TheExchangeNetwork.ca\">mbarr@TheExchangeNetwork.ca<\/a><\/strong><br \/>\nCelia Hall\u00a0<strong><a href=\"mailto:chall@TheExchangeNetwork.ca\">chall@TheExchangeNetwork.ca<\/a><\/strong><\/p>\n<p>Don\u2019t worry if you slip up and use the old ones, we will be redirecting e-mail and\u00a0URL traffic for quite some time to come.<\/p>\n<p><em>We may have changed on the\u00a0outside, but on the inside \u2013 where it counts \u2013 we\u2019re still the same dependable, surcharge-free network with the can-do attitude you\u2019ve come to rely upon for 30 years.<\/em><\/p>\n<hr \/>\n<h3>ANNUAL EMPLOYEE CONTEST<\/h3>\n<p>How often do you get the opportunity to win cash prizes, just for doing your job? We\u2019re making it that easy for employees of the financial institutions who make up\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0network.<\/p>\n<p>It\u2019s almost time once again for our ever popular\u00a0<strong>Employee Contest<\/strong>. This annual contest is designed to help everyone become more knowledgeable about\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0and<strong>\u00a0ACCEL\u00ae<\/strong>\u00a0networks and our website \u2013 www.TheExchangeNetwork.ca. After all, the more you know about us, the better equipped you will be to provide practical assistance to your cardholders. A win win situation for everyone.<\/p>\n<p>Details of the contest are still under wraps, but watch your in-box for an announcement to be released soon. As in previous years, the contest answers will all be easily found in the public areas of our website and the entry process will be fast and simple.<\/p>\n<hr \/>\n<h3>SHOPPING IN THE U.S.<\/h3>\n<p><img decoding=\"async\" class=\"alignright\" src=\"https:\/\/www.ficanex.ca\/Ficanex\/media\/Ficanex\/Newsletter%20PDF\/shopping.jpg\" alt=\"\" \/>Judging by the volumes of cross-border transactions, both Point of Sale and at the ATM, your cardholders are shopping in the U.S. in record numbers. Year after year these transaction totals increase and, with the 2013 vacation season fast approaching, we are expecting another year of record growth.<\/p>\n<p>We realize that time is valuable to your cardholders and whether they are on a vacation or a quick shopping trip, the last thing they want to do is leave the mall to find more cash. Problem solved! By using our point of sale network\u00a0<strong>ACCEL\u00ae<\/strong>\u00a0to make a purchase with their debit card they can get cash back right at the terminal. With millions of merchant terminals on the\u00a0<strong>ACCEL\u00ae<\/strong>\u00a0network, your cardholders will thank you for allowing them to \u201cshop \u2018til\u00a0they drop\u201d!<\/p>\n<hr \/>\n<h3>CANADIANS LIKE US; THEY REALLY, REALLY LIKE US! \u00a0<img decoding=\"async\" src=\"https:\/\/www.ficanex.ca\/Ficanex\/media\/Ficanex\/Newsletter%20PDF\/like.jpg\" alt=\"\" \/><\/h3>\n<p>With over 9,000 Facebook\u00a0<strong>LIKES<\/strong>, Canadians from coast to coast have shown their love and support of the only inter-institution, full function, surcharge free ATM network in Canada. The number of Facebook fans is remarkable considering\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0Network entered into the social media space just over a year ago. As we anticipate hitting the 10,000 \u201cLike\u201d mark very shortly we are encouraged to continue in our dialogue and get the message out!<\/p>\n<hr \/>\n<h3>THE EXCHANGE\u00ae NETWORK HAS GONE PUBLIC!<\/h3>\n<p>Public transit that is! As part of our continued social media and marketing campaign to raise Canadian awareness of our unique network we are advertising\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0Network on Vancouver\u2019s SkyTrain and Toronto\u2019s GO Train. The ads started in March and will run through June and will then run again in the fall. We have 75% coverage on SkyTrain cars and 25% coverage on GO Train cars, reinforcing our brand and value to thousands of train travelers daily.<\/p>\n<p>We are also featured prominently in April on the big screen in Union Station in Toronto and in the ON the GO Magazine, the magazine distributed to 325,000 commuters at GO Train stations. The ads align nicely with the visuals that all Participants have access to, free of charge, in the FI area of our website and focus on our Brand, Value and our ATM Locator App for Smart Phones and Tablets. With QR (Quick Response) code technology we are encouraging travelers\u00a0to download the free app so they can find the closest surcharge free Exchange ATM wherever they happen to be.<\/p>\n<p><strong>On Air in Ontario and British Columbia<\/strong><\/p>\n<p>In conjunction with the SkyTrain and GO Train ads<strong>\u00a0THE EXCHANGE\u00ae<\/strong>\u00a0Network is once again on radio stations in Ontario and British Columbia. We hope that these radio ads, together with the visual transit ads, plus the combined promotion by our Members will stand out not only to your existing cardholders but to potential new cardholders as well. The radio ads started in March and will run through to the end of May and, for the first time, each radio station will advertise our Network on the home page of their radio station\u2019s website.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ficanex.ca\/Ficanex\/media\/Ficanex\/Newsletter%20PDF\/public.jpg\" alt=\"\" width=\"299\" height=\"111\" \/><\/p>\n<hr \/>\n<h3>WE\u2019VE GOT YOUR CARDHOLDERS COVERED!!<\/h3>\n<p>Canadians continue to embrace technology at astounding levels. Whether it is a Smartphone, tablet or GPS device, sales are rising at record speed. With this in mind it only made sense to develop\u00a0<strong>THE EXCHANGE\u00ae<\/strong>\u00a0<strong>Network\u2019s ATM Locator Apps<\/strong>\u00a0compatible with all these devices. We didn\u2019t stop development at the Smartphone, but rather have continued development to ensure we have your cardholder covered no matter which device they use when searching for a surcharge free ATM!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ficanex.ca\/Ficanex\/media\/Ficanex\/Newsletter%20PDF\/cardholders.jpg\" alt=\"\" width=\"400\" height=\"111\" \/><\/p>\n<\/div><\/section><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-287","post","type-post","status-publish","format-standard","hentry","category-member-newsletters"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>April 2013 - Ficanex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ficanex.ca\/fr\/blog\/2013\/04\/06\/april-2013\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/\"},\"author\":{\"name\":\"Ficanex\",\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/#\\\/schema\\\/person\\\/8311b925c2a4a2327e65c61c6764ef97\"},\"headline\":\"April 2013\",\"datePublished\":\"2013-04-06T16:08:20+00:00\",\"dateModified\":\"2023-11-27T23:05:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/\"},\"wordCount\":3035,\"image\":{\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ficanex.ca\\\/Ficanex\\\/media\\\/Ficanex\\\/Newsletter%20PDF\\\/shopping.jpg\",\"articleSection\":[\"Member Newsletters\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/\",\"url\":\"https:\\\/\\\/www.ficanex.ca\\\/blog\\\/2013\\\/04\\\/06\\\/april-2013\\\/\",\"name\":\"April 2013 - 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