Angela DiFrancesco, Director of Operations
Angela is responsible for overseeing the day-to-day operations of the FICANEX business and managing key relationships with its stakeholders. She has over 25 years of experience in the financial services industry and is committed to delivering exceptional service to FICANEX’s customers and partners.
Rob Winn, Strategic Relationship Executive
Rob is responsible for managing and deepening client relationships across Canada and for driving success of THE EXCHANGE Network and the tunl. Platform. He has over 15 years experience in the technology space, having spent much of that time helping organizations improve efficiency by adopting new technologies.
Iryna Sorochynska, Business Operations Associate
Iryna is responsible for supporting the Operations Team with day-to-day business functions, including network operations, customer support, marketing and accounting. She has over ten years of financial services experience and has graduated from York University with a Bachelor’s degree in Human Resources Management.
Vishal Dave, Senior Business Systems Analyst
Vishal is responsible for supporting the test and production environments for the tunl. platform. As a part of this responsibility, he supports Financial Institutions during the various test phases required when they adopt our fintech services. He contributes to the visual-modelling, reporting and the documentation required in providing these digital solutions. Vishal has 10+ years of experience in the payments space holding various roles in business and technology divisions with American banks prior to joining FICANEX. He is ITIL certified, and has a bachelors degree and post-graduate diploma in management.
Hannah Nikita Tupaz, Business Operations Analyst
Hannah is responsible for supporting the daily operations of THE EXCHANGE Network and ensuring its continued success. Hannah also reviews and analyzes transaction performance and connects it with relevant industry trends and insights. Hannah holds an Honours Bachelor of Commerce degree from McMaster University with a specialization in Accounting and Economics.
Musonda Yamfwa, Project Coordinator
Musonda is responsible for managing end-to-end project implementations for FICANEX clients within the tunl. Platform. Musonda has over five years of experience working in the credit union system and project management experience. She has a Master’s degree in Management of Co-operatives and Credit Unions from Saint Mary’s University and a Certificate in Financial Technology from University of Toronto.